during the beta
init.Tasks is free while it is in beta, so there is nothing to refund, and you will never be charged unless you choose a paid plan yourself. The rest of this page applies once paid plans exist.
the short version
init.Tasks Pro comes with a 30-day money-back guarantee. If you're not happy with Pro for any reason, ask for a refund within 30 days of your purchase and we'll give you your money back. You can cancel a subscription at any time.
money back guarantee
If you purchased init.Tasks Pro and are not satisfied, you may request a full refund within 30 days of the purchase or renewal date, no explanation required. Refunds are issued to the original payment method.
The guarantee applies to every Pro plan. For renewals of a subscription, the 30-day window runs from the date of each renewal charge. If a plan starts with a free trial, the window runs from the first charge.
how to request
Email hello@inittasks.com with the email address you used at checkout and, if you have it, your order or receipt number. We aim to reply within two business days.
For purchases made on the web, our payments provider Paddle acts as the merchant of record. You can also request a refund or find your receipt directly through Paddle at paddle.net, or by replying to the receipt email Paddle sent you.
subscriptions
A Pro subscription renews automatically until you cancel it. You can cancel at any time, and you'll keep Pro until the end of the period you've already paid for, with no further charges after that.
- Bought on the web: use the manage-subscription link in your account or in any Paddle receipt email.
- Bought on iPhone or Mac (App Store): manage it in your device's Settings or in the App Store.
- Bought on Android (Google Play): open Google Play › Payments & subscriptions.
where you bought it
- On the web (app.inittasks.com): your purchase is processed by Paddle as merchant of record, and this refund policy applies. Contact us or Paddle as described above.
- In the App Store (iPhone or Mac): App Store purchases are handled by Apple, and Apple's refund policy applies. Request a refund at reportaproblem.apple.com. We aren't able to process App Store refunds directly, but we're happy to help, just email us.
- On Google Play (Android): Google Play purchases are handled by Google. Within 48 hours of buying you can request a refund from Google Play directly. After that, email us within the 30 days and we will refund you through Google Play.
after a refund
A refund ends Pro on your account. Your data stays yours.
eu consumer rights
If you are a consumer in the EU or UK, you have a statutory right to withdraw from a purchase of digital content or services within 14 days. By starting to use Pro immediately after purchase, you ask us to begin providing it right away. Even so, our 30-day money-back guarantee is more generous than the statutory minimum, and nothing in this policy limits the rights your local consumer protection laws give you.
processing
Once a refund is approved, it is processed to your original payment method within 14 days. Depending on your bank or card provider, it may take a few additional days to appear on your statement.
contact
init.Tasks is operated by Vladyslav Glogus, based in the Netherlands. For any refund question or request, contact hello@inittasks.com.
See also our terms and privacy policy.